Training somebody the right way once is better than training them the wrong way five times. Sounds ridiculous, but it happens more often than you think.
Training somebody the right way once is better than training them the wrong way five times. It’s hard to believe, but you may be surprised how often you are actually doing that. Through years of experience, we found that it was the case for our summer IT intern program. We would train them for two days, then deploy them to the field, only to find they didn’t learn certain necessary skills or important workflows, and we had to train them repeatedly. This cost time and energy throughout the summer, which could have been spent in a productive manner. All of this led to standardizing workflows and summer processes across the Field Technicians group, and to a better intern training program that makes training more successful and meaningful from day one. Join us as we tell you how we used entertaining AND educational videos and reference material to train our new fleet of interns.
I’ve been a field tech for 3 years. I have covered elementary schools for that time. Before that, I was a Field Tech Assistant for nearly a year. During that time I helped at all levels of K-12.
